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Responsible Game

Play responsibly

This regulated casino game website allows you to play in one of the world’s most secure. The Gaming Commission constantly oversees this online gaming website and can intervene immediately if there is a problem. Respecting your private life is nevertheless assured and we guarantee that we'll support you if you play excessively.

If you think to have a gaming addiction or you'd simply like to talk about it, you can contact SOS JEUX (SOS GAMES) at 0800/35.777 (24/7). You also can go the Clinique du jeu (gambling clinic) website or one of the support centres close to where you live.

For other questions, you can download the official file from the Gaming Commission or a leaflet from the gambling clinic.

If you would like us to refuse your access to casinos, automatic gaming rooms and online gaming websites, please contact the Gaming Commission immediately or return this exclusion form. You can also fill this restriction form for a third party if you're concerned about a friend or family member.

If you need to speak to someone about a possible gambling addiction, please contact SOS JEUX (SOS GAMES) at 0800/35.777 (lines open 24/7).

Always play for pleasure, without excess and in a secure environment. This is our promess.

If you want your access to casinos, amusement arcades with gaming machines, and online gaming websites to be denied, you can directly turn to the Gaming Commission, or send this exclusion form.

You can also find more information in the official leaflet of the Gaming Commission.

Useful addresses for help services in Belgium

Brussels

Association for preventing abuse and protecting players
Rue d'Atois 16
1000 Bruxelles
02/514.02.08
Le pelican asbl
Rue Drootbeek 32
1020 Bruxelles
02/502.08.6
Les Pèlerins de vie
Rue de la Prévoyance 58
1000 Bruxelles
02/731.19.88.7
A.C.A.J.E.P. (ACTION CONCRÈTE POUR LES ADEPTES DU JEU ET PROCHES)
Rue Dr. De Meersman 14
1070 Anderlecht
02/52.78.97
CHU BRUGMANN
Place Van Gehuchten 48
1020 Bruxelles
02/477.27.46 and 02/477.27.06

Province of Walloon Brabant

Certified mental health service
Service de santé Mental agrée
Grand Place 43
1348 Louvain-la-Neuve
010/47.44.08
010/47.87.42

Province of Liège

Social centre of the province of Liège
Rue Beeckman, 26
4000 Liège
04/237.93.18
Gamblers Anonymous of Liège
Rue de l'Eglise 3
4032 Liège (Chênée)
0486/18.40.90
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Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

Legal limit of €500

Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit, and specifies that “no increase in this limit can be granted at this time”.

CasinoBelgium.be wishes to apply this rule, however without penalising players, as the situation is due to the Belgian Gaming Commission’s inability to set up a verification system with the Belgian Central Individual Credit Register despite the fact that a period of 18 months has elapsed since the publication of the Belgian Royal Decree on 25 October 2018.

Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.

In this context:

  • If you are already registered on our website and have already deactivated your “legal” limit, nothing changes for you. If you wish to do so, you way reactivate the “legal” limit on your personal settings page. To deactivate this limit again later, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you are already registered on our website and have not yet deactivated your “legal” limit but wish to do so, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you have just registered on our website and you wish to deactivate your “legal” limit, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you live outside the Kingdom of Belgium, you are not subject to this check. If you decide, or have decided, to deactivate the “legal” limit, you undertake in doing so to play in a responsible manner and accept that we cannot be held liable due to the fact that it is impossible for us to comply with the aforementioned Royal Decree.

You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.

Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.

We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.

If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil

You are self-excluded for the moment

You have been excluded from our website at your request for a 6-month period.

To have your self-exclusion cancelled, please contact our customer service.

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